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Sample Human Resources Resume
Professional Profile
Experienced Human Resources professional with proven achievements in leading and developing overall organizational initiatives. My background in analyzing human capital and operational needs, along with a proven track record of monitoring and retaining key team members has led to a history of growth in a variety of settings. I am looking to utilize my experience in a Human Resources Leadership role with a respected organization that values leadership, creativity and results.
- Human Resources Management
- Compensation & Benefits Administration
- Employee Relations
- Training & Development
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- Policy & Procedure Implementation
- Recruitment & Selection
- EEO Compliance
- Training & Development
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Professional Memberships
Society of Human Resources Management (SHRM)
Greater Valley Forge Human Resources Association (GVFHRA) – Diversity Committee
Philadelphia and Suburban Healthcare Human Resources Association (PASHHRA)
Society of Healthcare Human Resources Professionals in Pennsylvania (SHHRPP)
Toastmasters International, CTM
Professional Experience
ACTS Retirement-Life Communities, Inc. – West Point, PA 1997 to Present
Human Resources/Employee Relations Director (2006 to Present)
- Serve as an integral member to implement strategic support to the human resources function, providing guidance for the long-range direction and goals of organizational planning.
- Implement processes to reduce turnover by partnering with managers on effective communication skills with staff in a five-state area covering Alabama, Georgia, Pennsylvania, North Carolina and South Carolina.
- Assist in the creation of the employee handbook and training manual, outlining corporate objectives, employee policies and company mission while adhering to respective state employment laws.
- Conduct investigations concerning EEO and ADA issues, workplace harassment and corporate compliance, serving as the representative during PHRC & EEOC fact-finding processes.
- Key Initiatives:
- Oversaw the unemployment and workers’ compensation programs, becoming an integral member in the selection of vendors that ultimately resulted in over a $200K savings in unemployment claims.
- Directed the organizations diversity initiatives, including locating resources, contracting consultants and developing training materials.
- Awards: 2008 PANPHA Innovative Program of the Year; 2006 Greater Valley Forger Human Resources Association Diversity Award Recognition.
Employee Relations Manager (2001 to 2006)
- Provided necessary leadership to strengthen capabilities of the Human Resource function, resulting in increased visibility and acceptance of the function as a full business partner with senior executives, business units and employees.
- Educated division and regional managers on a variety of human resources practices, including diversity, harassment, interviewing and proper documentation disciplinary action and terminations.
- Managed recruiting, hiring, training, counseling, managing budgets and seeking ways to improve morale and retention through direct relationships with employees and staff.
- Responsible for all aspects of employee relations, including hiring, terminations, disciplinary actions, investigations and proper documentation to ensure consistent policies were enforced among labor force.
- Key Initiatives:
- Formulated recruitment initiatives, overseeing and managing the preferred executive search vendor list while streamlining internal advertising that resulted in a 40% overall savings.
- Acted as the corporate liaison for the organization’s Administrator-In-Training (AIT) program.
Employee Relations Administrator (1997 to 2001)
- Served as a liaison between management and employees, educating all employees on internal policy and procedure interpretation and the correct action to take when filing grievances.
- Oversaw numerous employee and benefit initiatives, including Workers’ Compensation, Unemployment, FMLA and STD across multiple locations, developing an internal “Return to Work” program.
- Acted as a consultant to supervisors and direct reports, providing seminars on hiring and EEOC compliance, interview questions, legal issues, retention strategies and guidance on employee relations.
ManorCare Health Services – Cherry Hill, NJ 1997 to 1997
Human Resources Director/Generalist
- Responsible for staffing a 110 bed long-term care facility, including recruiting, interviewing and hiring healthcare professionals to deliver competent patient care.
- Oversaw internal staffing initiatives, ensuring appropriate staff was on hand to handle current workloads, presenting management with financial analysis to support the hiring of additional resources.
- Administered and maintained the employee benefits program, coordinating open enrollment while working with existing employees on “life-changing” events to their benefits such as children or marital status.
- Conducted salary surveys to justify merit increases, retaining employees in a competitive market.
- Administered workers’ compensation programs, chairing the Safety Committee to educate employees on safe working conditions to reduce accidents and time off of work.
General Healthcare Resources – Plymouth Meeting, PA 1996 to 1997
Case Manager/Recruiter
- Performed complete life-cycle recruiting of clinical professionals for short-term placement in hospitals and LTC facilities, including screening, interviewing, hiring and the on-boarding processes.
- Fostered and nurtured relationships with administrative personnel in healthcare facilities while networking with industry professionals on hiring and retaining top talent.
- Trained and mentored recruiters and placement specialist on “best practice” recruiting methodologies.
Prior Experience:
DuPont Tool and Machine, Co. – Dupont, PA 1993 to 1996 – Office Assistant
Lane Bryant, The Limited, Inc. – Bloomsburg, PA 1992 to 1993 – Co-Manager
Education & Training
- Masters of Business Administration – DeSales University (2009)
- MS in Health Care Administration, Concentration in Community Health – King’s College (1996)
- Human Resources Internship – Allied Health Services (1995)
- Bachelors of Science in Management – Pennsylvania State University (1992)
- Member – Sigma Iota Epsilon National Business Fraternity
- Certificate in Human Resources Management; Senior Professional in Human Resources (SPHR) – Society for Human Resource Management (2000)
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
- Working knowledge of Quattro Pro, Crystal Reports, Lawson-HRIS, Performance Impact
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